Become the Buyer’s Trusted Advisor with a Recommendation System

Today buyers wait until they are 70% of the way through the purchase decision before they contact a sales rep (Pace Productivity). Buyers prefer to self-educate and self-serve rather than be pressured to buy from a sales rep.

Unfortunately, as much as 90% of the static content created by marketing as product advisors is never viewed by sales reps or buyers. In the end, companies are left without an ability to influence and educate buyers. And many buyers are left never knowing if they have made the optimal choice.

But every buyer can benefit from great advice especially as product choices are continuously growing. Amazon and Netflix have significantly grown sales with recommender systems that nudge buyers to consider products they may not have discovered on their own.

eXalt Knowledge Bots take recommender systems to the next level - delivering confidence to B2C and B2B buyers seeking personalized solutions.

Knowledge Bots acquire the necessary knowledge and expertise to serve as a trusted advisor:

• product recommenders that upsell based on user value
• solution recommenders that cross sell and addon sell to create complete solutions
• content recommenders that find and deliver necessary reference materials to justify a sale and more to help drive closure of purchase decisions.

Soon every website must incorporate recommendation systems to compete. And the AI recommendation engine inside eXalt Knowledge Bots is unique in their ability to recommend complete solutions that are personalized for each buyer and their business problem.