Free Up the Best and Brightest Experts

Business services dependent upon skilled experts are being challenged like never before.

It’s harder to find, recruit and keep high priced talent that is in short supply while services are being commoditized and profit margins are being compressed.

A company’s survival and customer experience are often dependent upon the critical skills known by a just a few experts.

Unfortunately, these scarce experts create massive bottlenecks during peak load. Even in the largest companies, revenue goals and SLA’s can be missed if just one technical expert gets sick, quits or takes a vacation. Turnover often accelerates when experts are forced to perform repetitive low-level tasks.

Companies that continue to keep knowledge locked in the minds of a few experts put their customer experience and revenue at risk, will not scale and risk losing market share to competitors who can pay higher salaries.

eXalt AI-Based Knowledge Bots democratize the knowledge and skills known to a few and make it more accessible and valuable to everyone and ultimately enable new ways to solve some of businesses toughest challenges.

Imagine cloning the mindsets and skills of your best experts so key skills are never lost and best practices are defined and kept safe. More importantly imagine applying the collective crowd wisdom of all your experts to a problem at once! Why rely on the opinion of any single expert – everyone makes mistakes. Now imagine that all your experts are fully trained in each other’s history and no one forgets or re-invents the wheel! Even better, this fully integrated mindset is continuously learning new ways to solve problems - improving the skills of your team in the blink of an eye.

eXalt AI-Based Knowledge Bots unlock human bottlenecks by providing expertise instantly in a consistent, actionable and scalable form.

Unlike human labour, Knowledge Bots can be replicated instantly at low cost - dramatically offsetting talent shortages by offloading lower end tasks performed by experts or creating innovative solutions to difficult problems.

Scaling the experts won’t replace experts. It will magnify them, extend their reach, making it possible to recreate the advice of thousands of experts faster, better and cheaper to any area of your business. It will also collaborate with them on more complex tasks, freeing them up to work on higher value work a higher percentage of the time. Resource shortages will be continuously measured and SLA’s will be met making your company proactive not reactive.